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Archive for January 27th, 2009

Banking the Modern Way 2

Ring, Ring

(Yorkshire accent)

“Hi, this is Tracy from Halifax Bank of Scotland calling.    I wanted to see if you are interested in signing up for our Internet Banking Service.”

“Thanks Tracy, but I am already both a personal and business user of HBOS’s  Internet Banking Service.   I have been for some time, and use the service regularly.”

“It does not say that here………. ”

The call goes on, and ends politely.   I did check that the caller was genuine, and she was.    But what on earth is going on?    Perhaps Lloyds’ Black Horse is champing at the bit rather.    

Not good PR however you look at it.

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